FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

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Job Summary

Provide a brief description of the purpose of your job.

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

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Job Duties (1–5)

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FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

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Job Duties (continued)

Continue listing duties if necessary.

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+ Add Duty

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

Factor 1: Knowledge

This section assesses the education, certification, and knowledge required for the job.

Minimum Formal Education: -- Select -- Primary School JSS / MSLC SSS / NVTI Diploma HND/ Tertiary Diploma 4-Year Bachelor’s Degree 6-Year Bachelor’s Degree Master’s Degree PhD. Programme / Area of Study: Professional License Required? -- Select -- Yes No If yes, specify: Classroom Training Required: -- Select -- Yes No If yes, specify: On-the-Job Training Required: -- Select -- Yes No If yes, specify:

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

This section covers the experience and training required to perform the job effectively.

4(a) Previous Related Experience Required

Select the amount of prior experience required: -- Select -- No experience required Less than 6 months 6 months to 1 year 1 to 2 years 3 to 5 years More than 5 years If more than 5 years, specify: Describe the type of experience required:

4(b) On-the-Job Training Required

How much on-the-job training is required? -- Select -- Up to 1 month 1 to 3 months 3 to 6 months 6 months to 1 year More than 1 year

4(c) Additional Learning Experience

Provide any additional information:

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Job Content Analysis Questionnaire (JCAQ)

Factor 3: Judgment (Part A & B)

This section evaluates how you respond to new or challenging situations, and the level of discretion you use in your work.

5(a) Response to New or Challenging Situations

Ask supervisor what to do: -- Select frequency -- Almost never Sometimes Often Always Example: Ask co-workers for help: -- Select frequency -- Almost never Sometimes Often Always Example: Use manuals/instructions: -- Select frequency -- Almost never Sometimes Often Always Example: Use experience and judgment: -- Select frequency -- Almost never Sometimes Often Always Example:

5(b) Level of Discretion

Select the level that best describes your job: -- Select -- Follow exact procedures Follow guidelines with some flexibility Select from different methods Adapt and modify methods Develop completely new approaches

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Job Content Analysis Questionnaire (JCAQ)

Factor 3: Judgment (Part C)

This section evaluates who you consult before making important decisions and the nature of consultation required.

5(c) Consultation Before Making Decisions

Select all that apply and provide examples:

My immediate supervisor Peers in my department Peers in other departments External professionals / agencies

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Job Content Analysis Questionnaire (JCAQ)

Factor 3: Judgment (Part D & E)

This section evaluates the types of decisions that require consultation and provides space for additional judgment-related information.

5(d) Types of Decisions Requiring Consultation

Describe the types of decisions for which you must consult others:

5(e) Additional Information on Judgment

Provide any additional relevant information:

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

Factor 4: Consequence of Error (Part A & B)

This section evaluates the consequences of errors in your work, and how your work is guided and monitored.

6(a) Guidelines, Policies and Procedures

Set Policies and Procedures: Professional Standards: Broad Parameters:

6(b) How is Your Work Checked?

Select all that apply:

Most work is checked Work is checked periodically Only final outputs are checked Oral reports required Written reports required Supervision through discussion Other (specify):

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Job Content Analysis Questionnaire (JCAQ)

Factor 4: Consequence of Error (Part C)

This section evaluates the likely impact of errors in your work. Select all that apply and provide examples where required.

6(c) Likely Consequences of Errors

Errors can easily be corrected by me Errors require others to correct Errors may cause minor losses (waste, damage) Errors may cause inaccuracies affecting other work Errors may delay operations Errors may lead to incorrect interpretation of policy Errors may cause serious results (service breakdown, poor planning) Errors may affect service to the public Errors may cause embarrassment or damage reputation

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

Factor 4: Consequence of Error (Part D & E)

This section evaluates who is responsible for correcting errors and provides space for additional information.

6(d) Who Becomes Involved in Correcting an Error?

Select one option: -- Select -- I correct the error myself Supervisor instructs me how to correct it Supervisor and team work together to fix it Higher management becomes involved Other (specify below) Provide example or explanation:

6(e) Additional Information on Consequence of Error

Provide any additional relevant information:

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

Factor 5: Financial Responsibility

This section evaluates the level of financial responsibility in your job, including handling money, authorizing transactions, and managing budgets.

7(a) Financial Responsibilities (Select all that apply)

Little or no responsibility for handling money or financial transactions Responsible for handling or processing payments, receipts, or purchase orders Authorized to approve or sign payments Responsible for managing or administering a budget Involved in financial planning or forecasting

7(b) Additional Financial Information

Provide any additional details:

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Job Content Analysis Questionnaire (JCAQ)

Factor 6: Responsibility for Assets

This section evaluates your responsibility for tools, equipment, property, software, and the care of people or clients.

8(a) Responsibility for Assets (Select all that apply)

No responsibility for tools, equipment, or people Responsible for basic handling and safe use of tools/equipment Responsible for maintenance or minor repairs of equipment Responsible for modifying or adjusting systems/software Responsible for care or safety of people (clients, patients, staff)

8(b) Additional Information

Add any additional details:

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Job Content Analysis Questionnaire (JCAQ)

Factor 7: Supervisory Responsibility (Part A)

This section evaluates your role in supervising other employees, including assigning work, monitoring performance, and providing guidance.

9(a) Direct Supervision — Select all that apply

Explain work procedures to new employees Assign work to employees Check and review employees’ work Ensure quality and accuracy of work Coordinate the work of others Schedule tasks and activities Set work priorities Develop or improve work procedures Request additional staff or resources Recommend candidates for hiring Contribute to discipline decisions Participate in staff performance evaluation Train or coach employees

Provide Examples or Additional Details

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

Factor 7: Supervisory Responsibility (Part B)

This section evaluates indirect supervision and functional oversight, including staff who do not report directly to you.

9(b) Indirect Supervision

Specify the number and type of employees who report to you indirectly:

9(c) Functional Supervision

Do you provide functional (non-direct) supervision? -- Select -- Yes No If yes, list the roles or positions:

9(d) Actions Taken When Procedures Are Not Followed

Describe what action you take when employees do not follow procedures:

9(e) Additional Supervision Information

Add any additional details:

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

Factor 8: Relationships / Contacts (Part A & B)

This section evaluates the nature and frequency of your interactions with different groups inside and outside your organization.

10(a) Nature of Contacts

Select the level that best describes your interactions: A = No contact B = Exchange of basic information C = Explanation/interpretation of information D = Discussion to solve problems or gain cooperation E = Handling sensitive or difficult situations

Employees in your department: -- Select -- ABCDE Employees in other departments: -- Select -- ABCDE Managers / Department Heads: -- Select -- ABCDE Vendors / Contractors: -- Select -- ABCDE External agencies / institutions: -- Select -- ABCDE Clients / Customers: -- Select -- ABCDE General public: -- Select -- ABCDE

10(b) External Contacts (Details)

Contact 1: Contact 2: Contact 3:

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Job Content Analysis Questionnaire (JCAQ)

Factor 8: Relationships / Contacts (Part C & D)

This section evaluates how often you deal with difficult situations, including delivering unwelcome information and handling upset or challenging individuals.

10(c) Delivering Information That Others May Not Want to Hear

Employees: -- Select frequency -- Almost never Sometimes Often Very often Clients / Customers: -- Select frequency -- Almost never Sometimes Often Very often External organizations: -- Select frequency -- Almost never Sometimes Often Very often

10(d) Dealing with Upset or Difficult People

Clients / Customers: -- Select frequency -- Almost never Sometimes Often Very often Employees or colleagues: -- Select frequency -- Almost never Sometimes Often Very often Other groups (specify): -- Select frequency -- Almost never Sometimes Often Very often

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

Factor 8: Relationships / Contacts (Part E – G)

This section evaluates your involvement in emotionally demanding situations, advising others, and influencing decisions.

10(e) Dealing with Emotionally Difficult Situations

Select frequency: -- Select frequency -- Almost never Sometimes Often Very often

10(f) Advising, Informing, or Assisting Others

Providing information: -- Select frequency -- Almost never Sometimes Often Very often Giving advice or guidance: -- Select frequency -- Almost never Sometimes Often Very often

10(g) Persuasion and Influence

Persuading or influencing others: -- Select frequency -- Almost never Sometimes Often Very often Working towards mutual goals with others: -- Select frequency -- Almost never Sometimes Often Very often

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

Factor 9: Working Environment

This section identifies the environmental conditions in which you work and how frequently you are exposed to them.

Frequency Scale: 1 = Occasionally 2 = Frequently 3 = Continuously

Conditions Experienced

Body fluids: 123 Chemical substances: 123 Cold environment: 123 Dust: 123 Heat: 123 Poor lighting: 123 Noise: 123 Interruptions: 123 Travel requirements: 123

Additional Information

Describe your work locations and approximate time spent:

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

Factor 10: Occupational Hazards

This section identifies hazardous conditions associated with your job and the level of exposure to risks.

Frequency Scale: 1 = Occasionally 2 = Frequently 3 = Continuously

12(a) Hazard Exposure

Exposure to chemicals: 123 Exposure to biological hazards (e.g. infectious diseases): 123 Exposure to machinery hazards: 123 High voltage / electrical risk: 123 Noise exposure: 123 Violence or aggressive behavior risk: 123 Other hazards:

12(b) Safety Measures / Protective Equipment

Do you use protective equipment? -- Select -- Yes No If yes, describe:

12(c) Common Injuries or Risks

Cuts Burns Infections Physical strain injuries Electrical shock Describe typical injury risks:

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

Factor 11: Dexterity

This section evaluates the level of manual dexterity required in your job, including coordination, precision, and fine motor skills.

13(a) Level of Dexterity Required

Select the level that best describes your job: -- Select Level -- Simple hand movements (holding, picking objects) Coordinated hand use (sorting, arranging items) Frequent hand-eye coordination (typing, filing) Precision work (repairs, lab work) Highly precise, complex manual tasks

13(b) Examples of Dexterity Tasks

13(c) Additional Information

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

Factor 12: Physical Effort

This section evaluates the physical demands of your job, including movement, effort, and duration of physical tasks.

Frequency Scale: 1 = Occasionally 2 = Frequently 3 = Continuously

14(a) Physical Activities

Standing: 123 Walking: 123 Sitting: 123 Bending: 123 Lifting: 123

14(b) Maximum Weight Lifted

Select the heaviest weight you normally lift: Up to 5 kg 6 to 10 kg 11 to 20 kg 21 to 35 kg Over 35 kg Provide examples:

14(c) Additional Physical Effort

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

Factor 13: Mental Effort

This section evaluates the level of mental concentration, attention, and cognitive effort required in your job.

15(a) Level of Concentration Required

Select the level that best describes your work: -- Select Level -- Short periods of concentration Moderate concentration with interruptions Frequent long periods of concentration Continuous concentration on detailed tasks Highly intense mental effort Provide examples:

15(b) Frequency of Interruptions

-- Select -- Rarely interrupted Occasionally interrupted Frequently interrupted Constantly interrupted

15(c) Mental Fatigue

Does your work cause mental fatigue? -- Select -- Rarely Sometimes Often Very frequently

15(d) Additional Information

FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

Final Comments

This final section allows you to provide any additional information, clarification, or details that were not captured in earlier sections.

Additional Comments or Clarifications

Submission

Please review your responses before submitting. Once submitted, your responses will be recorded.

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FAIR WAGES & SALARIES COMMISSION

Job Content Analysis Questionnaire (JCAQ)

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